FAQs

📦 1. How long does it take to process my order?

We typically process all orders within 1–2 business days. Once your order ships, you’ll receive a tracking number via email.

🌍 2. Do you ship internationally?

Yes! We ship worldwide. Delivery to the United States may take up to 14 business days. Shipping times to other countries may vary.

💳 3. What payment methods do you accept?

We accept major credit/debit cards and PayPal. All payments are processed securely.

🔄 4. Can I return my order for a refund?

Yes. We offer returns within 14 days of delivery. Please contact us before returning your item.
See our Return & Refund Policy for full details.

✂️ 5. What if I ordered the wrong item?

Contact us as soon as possible at support@onemorecase.store. If your order hasn't shipped yet, we’ll do our best to make changes.

❌ 6. Can I cancel my order?

You can cancel your order within 12 hours of purchase. After that, it may already be in processing or shipping.

📮 7. Do you offer express shipping?

Currently, we offer standard international shipping only. Stay tuned—we're working on adding more options soon.

🔐 8. Is my payment information secure?

Absolutely. All transactions are encrypted and processed securely through trusted payment providers like PayPal.

📧 Still have questions?

We're here to help!
Email us anytime at: support@onemorecase.store